Fly Southwest Airlines Everybody!

We three sisters decided that Dad could benefit from around-the-clock advocacy right up until he moves to rehab if possible. So Amy started making arrangements with her office, her childcare, her pet sitter, etc., to stay here longer.  Once all of those arrangements were made, she went online to change her flight.  The cost to change her itinerary was $600.  She called Southwest and the cost to change her itinerary came down to $400.  When she explained our situation to Joe the Southwest Customer Service Agent, the change fee plummeted to $30. Reminds me of the time Alan and I flew infant baby Olivia home from Texas on Southwest. The gentleman behind the checkin counter took one look at our brand new family of three and silently hustled our grossly overweight suitcases and large boxes stuffed with baby things from Austin and from Olivia's birth family onto the conveyor belt without a single fee. Go Southwest!